crisis

/{account_id}/crisis/event Enable or disable the crisis plan of an account.
/{account_id}/crisis/plans Returns the crisis plans of an account.
/{account_id}/crisis/todo Mark a todo-item as done or to do for a crisis in an account.

dashboards

/{account_id}/dashboards/component/{dashboard_id}/{component_id} Returns the data for a single widget from a dashboard.
/{account_id}/dashboards/export/{dashboard_id} Return the data for all widgets from a specific dashboard.
/{account_id}/dashboards/overview Returns a list of all dashboards for an account.

filter

/{account_id}/filter/suggestions Get all the filter options available in the inbox filter. By passing a query, you can search for specific filter-options.

inbox

/{account_id}/inbox/add Add new mentions to your topic (in bulk).
/{account_id}/inbox/case/{case_id} Returns a single case together with the mentions linked to it.
/{account_id}/inbox/case/{topic_id}/{id} Returns a single case together with the mentions linked to it.
/{account_id}/inbox/cases Returns cases from the Inbox together with the mentions linked to them (for a certain filter).
/{account_id}/inbox/contact/{contact_id} Returns or updates a single social profile / contact.
/{account_id}/inbox/contact/{service}/{service_id} Returns or updates a single social profile / contact.
/{account_id}/inbox/contacts Returns a list of contacts.
/{account_id}/inbox/context/{topic_id}/{id} Receive the context history of a mention.
/{account_id}/inbox/handover/{service}/{service_id} Initiate handover to this application. Get state of the handover.
/{account_id}/inbox/mailboxes Returns the mailboxes configuration.
/{account_id}/inbox/mention/{topic_id}/{id} Returns, updates or deletes a single mention object (including cases).
/{account_id}/inbox/mentions Returns mentions from the inbox (for a certain filter).
/{account_id}/publisher/add Endpoint to publish to social profiles (or create drafts and send messages for approval).
/{account_id}/publisher/mention/{id} Returns, updates or deletes a single publisher_mention object.
/{account_id}/publisher/mentions Returns publisher_mention items in the inbox (for a certain filter).

insights

/{account_id}/insights/facets Returns statistical data about your mentions. Useful for showing charts or summary tables about your data. (Enable your developer account and go to the API parameters tab in the chart builder in the application to see examples.)

notifications

/{account_id}/notifications/add Sends a new notification (only available for allowlisted applications).

security

/{account_id}/security/audit Returns the security audit logs for an account.

settings

/{account_id}/settings/businesshoursschedule/{id} Reads, Updates or deletes a business hours schedule for a certain account.
/{account_id}/settings/businesshoursschedules Returns the list of business hours schedules or adds a new business hours schedule for a certain account.
/{account_id}/settings/canned_response/{id} Reads, Updates or deletes a canned response for a certain account.
/{account_id}/settings/canned_responses
/{account_id}/settings/canned_responses_folders Returns a list of folders of the canned responses.
/{account_id}/settings/customattributes Returns the list of custom attributes/contact fields for an account.
/{account_id}/settings/history Returns the audit log with settings changes to the account.
/{account_id}/settings/profilegroup/{id} Updates a Social Profile Group for a certain account.
/{account_id}/settings/profilegroups Returns the list of social profile groups or adds a new Social Profile Group for a certain account.
/{account_id}/settings/publishing_guidelines Returns the list of the publishing guidelines for an account.
/{account_id}/settings/tags Returns the list of tags for a certain account.
/{account_id}/settings/team/{id} Returns, updates or deletes a team for a certain account.
/{account_id}/settings/teams Returns the list of Teams or adds a new Team for a certain account.
/{account_id}/settings/topics Returns all the topics for a given account ID.
/{account_id}/settings/user/{id} Returns, updates or deletes a user for/from a certain account.
/{account_id}/settings/userrole_user/{id} Returns the userrole for certain user
/{account_id}/settings/userroles Returns the list of user roles for a certain account.
/{account_id}/settings/users Returns the list of users for a certain account.

tools

/tools/geocode Will try to determine mentioned places (city, region and/or country) in a given string.
/tools/language Will try to determine the language a given string is written in.
/tools/sentiment Will try to determine the sentiment of a given string.

user

/me Returns details about the currently logged in user. Use this function to identify who authorized your application.
/me/accounts Returns a list of accounts (and associated projects, topics and monitored profiles) the logged in user has access to.
/me/connectedprofiles Returns a list of the connected profiles for the authenticated user.
/me/permissions Returns a list of permissions your application has for the currently logged in user.